Terms & Conditions

Please read these terms and conditions carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Definitions:

• "Richard Beauchamp Studio" refers to the online store operated by Richard Beauchamp Studio.
• "User" or "You" refers to any person who accesses or uses our website.
• "Product(s)" refers to the goods offered for sale on our website.

2. Use of Website: You may use our website only for lawful purposes and in accordance with these terms and conditions. You are responsible for maintaining the confidentiality of your information and for restricting access to your computer or device.

3. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that product descriptions, images, and other content are accurate, complete, reliable, current, or error-free. If you receive a product that does not match its description on our website, please contact us.

4. Pricing and Payment: Prices are subject to change without notice. We accept various payment methods, and you agree to provide accurate and complete payment information. By making a purchase, you authorise us to charge your chosen payment method for the total order amount.

5. Shipping and Delivery: We offer shipping within New Zealand and to select international destinations. Shipping times may vary depending on your location and the chosen shipping method. Additional shipping fees, customs duties, and taxes may apply to international orders.

6. Intellectual Property: All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Richard Beauchamp Studio or its content suppliers and is protected by New Zealand and international copyright laws.

7. Changes to Terms: We reserve the right to modify or update these terms and conditions at any time without notice. Any changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.

Privacy Policy

This Privacy Policy outlines how Richard Beauchamp Studio ("we," "us," "our") collects, uses, discloses, and safeguards your personal information when you use our website or make a purchase. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect: We may collect personal information from you when you visit our website, register an account, place an order, or interact with our services. This information may include your name, email address, shipping address, billing address, payment information, and browsing behaviour.

2. How We Use Your Information: We use your personal information to process your orders, provide customer support, improve our products and services, and communicate with you about your orders, promotions, and updates. We may also use your information for marketing purposes, with the option to unsubscribe from marketing communications.

3. Disclosure of Information: We may share your personal information with third parties who help us operate our website, fulfil orders, process payments, and provide customer support. We do not sell or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, gather usage data, and improve our services. You can choose to disable cookies in your browser settings, but this may affect certain features of our website.

6. Children's Privacy: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us.

7. Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and your continued use of our website after such changes signifies your acceptance of the updated Privacy Policy.

8. Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact our customer support team.

Your privacy is important to us, and we are committed to protecting and respecting your personal information.

Customs Charges on International Orders

1. International Orders: When placing an order for delivery outside of New Zealand, your order may be subject to import duties, taxes, and charges which are levied once the package reaches the destination country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

2. Custom Regulations: Customs policies vary widely from country to country. If you have concerns about potential duties or taxes, we recommend contacting your local customs office for more information before placing your order. It is your responsibility to comply with any applicable laws and regulations related to the importation of products into your country.

3. Additional Fees: Customs policies may also require you to pay handling fees or service charges in addition to duties and taxes. These charges are determined by the customs agency of your country and are beyond our control.

4. Accuracy of Information: You are responsible for providing accurate and complete shipping information. In the event that your order is seized by customs due to inaccurate information or non-compliance with local laws, we cannot offer refunds for the purchase or shipping costs.

5. Our Responsibility: We make every effort to ensure a smooth and hassle-free shopping experience. However, we cannot be held responsible for delays or additional charges that may occur due to customs clearance processes.

By placing an international order with Richard Beauchamp Studio, you acknowledge and agree to the potential duties, taxes, and charges that may apply to your order. If you have any questions or concerns, please feel free to email us before placing your order.

If you have any questions or concerns about these terms and conditions, please email hello@richardbeauchamp.studio.